Shipping policy

Final sale policy

All online artwork sales are final. We do not offer refunds or returns for change of mind, so please choose carefully. This does not affect your rights under Australian Consumer Law.

Local pickup

Free local pickup is available from Field Trip Gallery, 1 Latrobe Terrace, Paddington, on Wednesday 4 November 2026, between 10am and 2pm.

Packaging & shipping

We take great care in packaging your artwork. Each piece is securely wrapped and safely packaged for shipping.

Australia-wide shipping is available at a flat rate based on the size of the item. The applicable shipping amount is calculated and charged at the time of purchase through our online point of sale.

Shipping timeframes & tracking

All artworks will be shipped at the end of the exhibition, within one week of its final day.

All shipments include insurance coverage for the artwork's value and require a signature on delivery.

Tracking details will be provided once your order has been dispatched.

In case of damage

If your artwork arrives damaged, please take clear photos of both the packaging and the artwork, retain all packaging, and contact Kelly Bonk as soon as possible. This will help us submit an insurance claim on your behalf.

Contact

For shipping enquiries or to report damage, please contact:

Kelly Bonk
kellybonk@hotmail.com
0407 169 369